Privacy Policy
EFFECTIVE DATE — AUGUST 13, 2026
Montage Maison respects your privacy. This policy explains what personal information we collect through our website and services, why we collect it, and how we protect it — organized by topic below.
01
Information We Collect
Your name, email, phone number and service address; installation request details; photos you send us; invoices and payment records; and basic browser or device information. We do not sell or rent your personal information.
01
Information We Collect
Your name, email, phone number and service address; installation request details; photos you send us; invoices and payment records; and basic browser or device information. We do not sell or rent your personal information.
01
Information We Collect
Your name, email, phone number and service address; installation request details; photos you send us; invoices and payment records; and basic browser or device information. We do not sell or rent your personal information.
02
How We Use Your Information
To respond to inquiries and requests; assess and plan installations; prepare estimates and invoices; communicate about scheduling and project details; and keep business and tax records as required by law. Uploaded photos are used only for estimating, planning, installation and service records. We do not use them for advertising, portfolios or social media without separate permission.
02
How We Use Your Information
To respond to inquiries and requests; assess and plan installations; prepare estimates and invoices; communicate about scheduling and project details; and keep business and tax records as required by law. Uploaded photos are used only for estimating, planning, installation and service records. We do not use them for advertising, portfolios or social media without separate permission.
02
How We Use Your Information
To respond to inquiries and requests; assess and plan installations; prepare estimates and invoices; communicate about scheduling and project details; and keep business and tax records as required by law. Uploaded photos are used only for estimating, planning, installation and service records. We do not use them for advertising, portfolios or social media without separate permission.
03
How We Collect Your Information
When you fill out our website form; when you contact us by email or phone; during consultations and installations; through service providers that help us run our website and business.
03
How We Collect Your Information
When you fill out our website form; when you contact us by email or phone; during consultations and installations; through service providers that help us run our website and business.
03
How We Collect Your Information
When you fill out our website form; when you contact us by email or phone; during consultations and installations; through service providers that help us run our website and business.
04
Sharing Your Information
We share personal information only as needed with service providers supporting our website, automation, email, file storage and business operations, including Framer, Make, Notion and Zoho; contractors and professional advisers subject to appropriate confidentiality obligations; and authorities when required by law. Some information may be processed outside Québec, subject to applicable safeguards.
04
Sharing Your Information
We share personal information only as needed with service providers supporting our website, automation, email, file storage and business operations, including Framer, Make, Notion and Zoho; contractors and professional advisers subject to appropriate confidentiality obligations; and authorities when required by law. Some information may be processed outside Québec, subject to applicable safeguards.
04
Sharing Your Information
We share personal information only as needed with service providers supporting our website, automation, email, file storage and business operations, including Framer, Make, Notion and Zoho; contractors and professional advisers subject to appropriate confidentiality obligations; and authorities when required by law. Some information may be processed outside Québec, subject to applicable safeguards.
05
Cookies and Tracking
Our website uses only essential cookies needed for basic operation and security. We do not use advertising or behavioural tracking cookies without your consent.
05
Cookies and Tracking
Our website uses only essential cookies needed for basic operation and security. We do not use advertising or behavioural tracking cookies without your consent.
05
Cookies and Tracking
Our website uses only essential cookies needed for basic operation and security. We do not use advertising or behavioural tracking cookies without your consent.
06
How Long We Keep Your Information
Unsuccessful inquiries and related photographs: about 24 months. Completed project files and photographs: up to 24 months after completion. Invoices and accounting records: generally seven years, as required by law.
06
How Long We Keep Your Information
Unsuccessful inquiries and related photographs: about 24 months. Completed project files and photographs: up to 24 months after completion. Invoices and accounting records: generally seven years, as required by law.
06
How Long We Keep Your Information
Unsuccessful inquiries and related photographs: about 24 months. Completed project files and photographs: up to 24 months after completion. Invoices and accounting records: generally seven years, as required by law.
07
Security
We use reasonable administrative, technical and organizational safeguards appropriate to the sensitivity of the information, including restricted access to client files and secure deletion when information is no longer needed.
07
Security
We use reasonable administrative, technical and organizational safeguards appropriate to the sensitivity of the information, including restricted access to client files and secure deletion when information is no longer needed.
07
Security
We use reasonable administrative, technical and organizational safeguards appropriate to the sensitivity of the information, including restricted access to client files and secure deletion when information is no longer needed.
08
Your Rights
You may ask what personal information we hold about you, request corrections, ask us to delete it where permitted, or ask us to stop using it for certain purposes. Contact our Privacy Officer to make a request; we may verify your identity first.
08
Your Rights
You may ask what personal information we hold about you, request corrections, ask us to delete it where permitted, or ask us to stop using it for certain purposes. Contact our Privacy Officer to make a request; we may verify your identity first.
08
Your Rights
You may ask what personal information we hold about you, request corrections, ask us to delete it where permitted, or ask us to stop using it for certain purposes. Contact our Privacy Officer to make a request; we may verify your identity first.
09
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 14 without the required parental consent.
09
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 14 without the required parental consent.
09
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 14 without the required parental consent.
10
Changes to This Policy
We may update this policy from time to time. The updated version will be posted on our website with a new effective date.
10
Changes to This Policy
We may update this policy from time to time. The updated version will be posted on our website with a new effective date.
10
Changes to This Policy
We may update this policy from time to time. The updated version will be posted on our website with a new effective date.
11
Contact
Gosia Kosmala, Founder and Privacy Officer, Montage Maison. privacy@montagemaison.ca
11
Contact
Gosia Kosmala, Founder and Privacy Officer, Montage Maison. privacy@montagemaison.ca
11
Contact
Gosia Kosmala, Founder and Privacy Officer, Montage Maison. privacy@montagemaison.ca